Returns & Exchanges

Due to the perishable nature of our freshly roasted coffee, we cannot accept returns on roasted beans; however, we are committed to ensuring you love every brew and will resolve any issues with gear or quality.

Return Process

• 1.
  Contact Support

  Email our team within 30 days of your purchase with your order number and a brief description of the issue.

• 2.
  Provide Proof

  For damaged hardware or quality concerns, please attach a photo of the product and the packaging to expedite your claim.

• 3.
  Return Shipment

  If returning non-perishable merchandise or apparel, we will provide a return shipping label for items in original, unused condition.

• 4.
  Resolution

  Once your request is processed, we will issue a full refund to your original payment method or ship out a replacement immediately.